Super Print is a well-renowned printing company. The firm started with few orders but with their client service and premium quality, they soon became a known and trusted name in printing industry.
- As the business flourished, the number of orders grew dramatically. During the initial phase, the number of orders would be limited to 5-6 orders per day but they increased to 15-20 orders.
- Without a proper tracking system in place, the task of tracking and delivery became ambiguous, time-consuming and often misleading.
- This even started affecting the completion of assigned task and thus, the deadlines were increasingly being missed. The co-ordination amongst the team was going downhill.
- Ultimately, the absence of a proper process led to delay in deliveries, assessment and even ordering.
- After multiple meetings and a thorough research, it was concluded that it was time to digitize the organization. With our assistance, they were set to solve their operational issues.
- SIt was decided that a dynamic web app with a user friendly interface based on MEAN stack would be ideal for them.
- The system was to have real time access and updation of task to facilitate simultaneous updation.
- It would help in managing deadlines, calculate user performance and figure out overall sales, purchase, inventory, and expenses
- The system would not be just limited to streamlining intra-house activities but would also extend to customer service management.
- It would interact with clients using a simple sms api integration to let them know about the status of their order, its completion, their due payments, various offers and much more.
The Business Solution provided by us exceeded their expectations at every level. The entire process of the work was streamlined and made extremely clear. The racking became transparent and the evaluation of the task was coherent. This helped in proper following of instructions and improved efficiency.
These internal improvements led to overall performance betterment of the entire organization. The clients were now delighted and there was a visible increase in recommendations and repeat orders. In conclusion, a simple application of the right software led to better sales and long-term profitability.